Canine Concierge Training
Reviews

What clients actually said.

Every review below was written by a client on Bark, Yelp or Google — in their own words, unedited. Each platform links straight to its own page so you can read them at the source.

Yelp · Google · Bark

Yelp

2 reviews shown

See all on Yelp

Infinite out of 10 -- Ben is the Dog Whisperer with an MBA, ph.D, M.D, heck even a J.D all in one.

We just finished our first session with Ben, and I'm already looking forward to the next one. He personally invited us to be able to go to his backyard where he trains all his Champion level of dogs.

Honestly, if Yelp allowed me to bribe people into reading this with dog treats, I would. But since they don't, here's my attempt at the next best thing: a very honest, slightly over-dramatic, and absolutely heartfelt review about why you need to call Ben.

Because let's face it -- dogs are not just pets. They're family. They fill your life with joy, cuddles, chaos, and occasionally the type of stress that makes you wonder if you should start a side hustle just to cover the cost of chewable furniture replacements.

I grew up with a Rat Terrier for 9 years (basically a furry rocket with opinions) before he went to Heaven. My wife grew up with a Labrador who lived to 12 before also crossing over. So when we adopted our mixed-breed Labrador, Chestnut, at about 5 months old, there was both a big hole in our hearts and a lot of nerves.

Here's the twist: Chestnut's first home meant well, but with kids and chaos, she wasn't trained properly. Crating was used as punishment, schedules were nonexistent, and walking her was basically "good luck and Godspeed." Enter my realization: asking for professional help isn't weakness -- it's investing in your family member's happiness (and your sanity).

So I went hunting for help, and Yelp led me to Ben at Canine Concierge. Thank goodness it did.

Ben is basically the management consultant of the dog training world -- he asks all the right questions, digs into context, and gives you that "wow, he gets it" feeling within minutes.

What stood out? He didn't pressure us into booking. He listened, understood where my wife and I were, and his love for dogs (he owns a Champion pure-bred Labrador himself) radiated through everything he said. Professional? Check. Empathetic? Double check. Convinced? Sold.

Compared to the big chains (looking at you, PetSmart ), Ben's pricing is a breath of fresh air. Affordable, transparent, and -- as you'll see in the next section -- worth every single penny.

Ben personally came to our home (already a win). He started by meeting Chestnut outside, letting her warm up naturally, instead of charging in like some trainers who start barking commands at you before even greeting your dog.

We then walked Chestnut back as we normally would so Ben could see her behavior in real time. It felt less like a "training bootcamp" and more like a science-backed strategy session. The man is part professor, part dog whisperer, and part stand-up comedian -- I was engaged the entire time.

Here's where Ben shines. He doesn't just tell you what to do; he teaches you the why. Using metaphors, anecdotes, and even little history lessons, he explained Labrador psychology in a way that made me feel like I was back in school -- only this time, I actually wanted to take notes.

Chestnut learned to see her crate as a safe space, not a punishment zone. We tackled leash pulling, especially in distraction-heavy environments. And the best part? Ben never pushed a "my way or the highway" approach. If something didn't align with our family, he adapted. That respect for personalization is rare and invaluable.

The cherry on top: after leavin-

Ben actually turned his car around to drop off a Butter Collar for Chestnut to help with pulling. Who does that?! That's not just customer service -- that's passion and care in action.

WOW!!!!!!!

Look, I could keep writing, but I'd risk giving away Ben's trade secrets. What I will say is this: if you want the best for your dog (and you should), Ben and Canine Concierge are the only call you need to make.

This wasn't just training -- it was an investment in Chestnut's happiness, our peace of mind, and our family dynamic.

Infinite out of 10. Highly recommend. And seriously, this man needs way more reviews.

**Saturation discipline:** Excerpts #1–#5 land on five distinct pages, each serving a distinct job. Attribution on every excerpt reads as "Yuedong L. — Yelp Featured Review" with a link back to the full review on the testimonials page. If the rewrite phase finds two excerpts adjacent in the visitor's reading path (e.g., Excerpt #2 in the first-call cluster and Excerpt #3 directly below in an anthropomorphization-adjacent section on the same page), one of the two demotes to a non-Yuedong source. The five-excerpt count is a ceiling, not a target.

— Chestnut’s ownerYelpYelp Elite reviewer

Ben is great. He taught us useful, practical training methods for our new puppy and we're seeing immediate results. He even met up with us at the park to help us fine tune our newly learned skills. Very highly recommended. Thanks Ben!

— Pete.Yelp & GooglePosted to both Yelp and Google

Google

1 review shown

See all on Google

I've been working with Ben, my dog trainer for the last few years, and the transformation in my dog's behavior has been remarkable. Ben's patience, consistency, and deep understanding of canine behavior has helped shape my dog into a reliably well-mannered companion.

What I appreciate most is Ben's ability to tailor training to my dog's personality — never a one-size-fits-all approach. He has guided me just as much as he's guided my dog, helping me understand how to reinforce good habits and build trust.

If you're looking for someone who genuinely cares, communicates clearly, and brings out the best in both dog and owner, I couldn't recommend a better trainer to partner with.

— Heath’s ownerGoogle

Bark

39 reviews shown

See all on Bark

I had an amazing experience with Ben the Dog Trainer! After just one session, my dog, Tucker, stopped pulling on the leash, which had always been a struggle for us. Ben's approach was clear and effective, as he quickly identified the issue and provided simple, actionable techniques that I could apply immediately. His understanding of dog behavior is impressive, and his calm demeanor put us at ease. Ben explained everything thoroughly and gave me confidence in managing Tucker's leash pulling. Thanks to Ben, our walks are now enjoyable and stress-free! I highly recommend his services to anyone looking to improve their dog's leash manners. Thank you, Ben!

— Tucker’s ownerBark

I can't begin to tell you how much of a difference just one session has made for my one year old chocolate lab. I recommend Canine Concierge to anyone looking to train your dog quickly and effectively, period

— Will.Bark

Ben was great and gave us amazing tips! Ella is very shy, and he helped us so much with building her confidence. She is no longer scared of elevators and walks much better on a leash now. I would definitely recommend him to anyone!

— Ella’s ownerBark

Ben at Canine Concierge was great to work with. I reached out just a few days ago and was able to book an in-person session for today. He was prompt, knowledgeable, and clearly knew what he was talking about. Our dog responded to him right away, which was really reassuring to see. He gave us practical things to work on and made the whole process feel manageable. Also appreciated that he's open to follow-up questions and ongoing support. Looking forward to continuing to work on everything he taught us.

— Parker’s ownerBark

I can't say enough wonderful things about Ben and the incredible experience we had with him as Coco's trainer. From the very beginning, Ben treated Coco with so much patience, kindness, and genuine care. It was clear right away that he truly loves animals and is passionate about what he does.

Watching Coco become more confident, happy, and well-behaved has meant so much to me. Ben always made us feel comfortable, supported, and encouraged every step of the way. His calm approach, dedication, and positive energy made such a difference, not only for Coco but for me as well.

I'm incredibly grateful for all the time, attention, and love Ben gave to Coco. Finding someone who treats your pet like family is rare, and Ben gave us that. I wholeheartedly recommend him to anyone looking for an amazing trainer who genuinely cares.

— Coco’s ownerBark

Ben is an amazing pet trainer! From the very beginning, Ben showed patience, professionalism, and a genuine love for animals. My pet Coco became more obedient, calm, and confident in a short amount of time. The training methods were clear, effective, and always done with care and positivity.

What I appreciated most was Ben's attention to detail and personalized approach to Coco's behavior and needs. Ben also explained everything in a way that made it easy for me to continue the training at home.

I highly recommend Ben to anyone looking for a trustworthy, knowledgeable, and caring pet trainer. You can truly see the passion and dedication in the work!

— Jose.Bark

I absolutely love working with Ben! My dog is already sitting, getting down, and completely stopped jumping on people! Everything that he's told us so far has been effective when it comes to my dogs separation anxiety to him being pad trained. I definitely needed the help and I got it with Ben! I'm very happy with results and it's been less than a week!

— Juliette.Bark

It was truly empowering to work with this company. I felt an instant connection with the trainer, as if we had known each other for years. Even during the consultation, he continued to address my concerns and answer my questions. Thank you so much! I was on the verge of giving up on the dog training, but he kept me motivated and inspired. THANKS SO MUCH!

— Patrice.Bark

Ben was amazing at explaining all that entails to be a dog mom and do right by my pup. Gave me a better sense of how to treat my pup and proper way to begin the journey of training. I really enjoyed and appreciate the time spent. Thank you so much. Great work.

— Maribel.Bark

We've had an amazing experience working with Ben. From the very beginning, his depth of knowledge and understanding of dog behavior was obvious, but what really stood out was how clearly and practically he was able to explain everything to us as first-time owners. He didn't just tell us what to do — he helped understand why we were doing it, which made a huge difference.

What's been most impressive is how quickly we've seen real results. In a very short amount of time, our puppy has already developed structure, improved behavior, and is starting to build really strong habits. The progress we've made so far is honestly beyond what we expected this early on, and that's directly because of Ben's guidance and approach.

He's also been incredibly patient, responsive, and thoughtful in how he works with both us and the dog. You can tell he genuinely cares about setting both the puppy and the owners up for long-term success, not just quick fixes.

We feel much more confident now in how we're raising and training our dog, and that's thanks to Ben. Really grateful for all his help and would highly recommend him to anyone looking for a trainer.

— Mohnish.Bark

This was my first time meeting Ben and he taught my family and I a lot of useful tools. He had an explanation behind every tool he gave which made us comfortable in knowing that he knows what he's doing.

— Ava.Bark

Ben was a very patient and resourceful. He helped us get a better understanding of what our dog needed to be trained throughly. I highly recommend his services. He is also reasonable with his pricing.

— Tahlia.Bark

Ben is a really great trainer! He is extremely knowledgeable and was able to walk us through everything step by step. He even offered me a recipe to feed my dogs to save some money on their food! Would definitely recommend his services for any of your dog training needs.

— Lilli.Bark

We cannot say enough wonderful things about Ben and the incredible work he did with our dog, Archie. From our very first meeting, it was clear that Ben is not only highly knowledgeable, but also genuinely passionate about helping dogs and their families succeed. Archie struggled with separation anxiety, leash behavior, and basic command consistency, and we were feeling overwhelmed. Ben approached each challenge with patience, understanding, and a thoughtful, personalized plan tailored specifically to Archie's needs.

What truly sets Ben apart is how thorough and attentive he is. He took the time to explain the "why" behind each technique, ensuring we felt confident reinforcing the training between sessions. Walks are now enjoyable instead of stressful, Archie is much more relaxed when we leave the house, and his responsiveness to commands has improved tremendously.

Ben's dedication, professionalism, and genuine care made all the difference. We are so grateful for the transformation we've seen in Archie and for the skills Ben taught us along the way. We wholeheartedly recommend him to anyone seeking an exceptional dog trainer.

— Archie’s ownerBark

Ben gave me and my wife wonderful advice on managing separation anxiety for our dog after we felt stuck in a plateau. He provided clear and helpful instructions and advice specific to our situation and our dog.

— Sean.Bark

I had a fantastic experience with Ben. He has a great deal of patience and knowledge. He knew almost immediately how to approach my dog and recognized the personality type I was dealing with. My biggest challenge with my mini-bernedoodle is walking him, so I worked with Ben on that. After our session I really felt like I had a better understanding of what I have to do and how to better approach frustrating situations on walks.

— Roni.Bark

Ben was amazing! He helped my pup with leash walking, crate training, sitting, coming, and even staying. He explained everything clearly and made the training fun and easy to follow.

— Mercedes.Bark

I had an amazing experience with Ben! He was super down-to-earth and made everything easy to understand. In just one session, he helped me gain real control over my dog and taught me how to be the leader she needs. Highly recommend!

— Kodak’s ownerBark

Ben has been amazing! He is very communicative and Ben's knowledge is not only extensive but he's been able to "train" me to provide my puppy with the skills to have her lead her best life. With Ben's help we have collaboratively developed a long range plan for her

— Bergen’s ownerBark

Ben was incredibly thorough during our phone screening and even more helpful in our in-home session. Highly recommend, especially for first time dog owners like us.

— Alec.Bark

My daughter has a 9-month old husky who is rambunctious. We never owned a dog and were clueless. We've now had 3 training sessions and have learned so much about dogs and our fur baby is so much more obedient. He's mastered commands and does well on a leash now (before he pulled us like a sled dog!) One thing that's really important to note is a good trainer will not only train your dog, BUT TEACH YOU HOW TO TRAIN YOUR DOG. That is super important! Bill's approach is firm but very understanding of dog behavior and various breeds. I've recommend him to two people already. Most importantly he cares about his clients and loves dogs! He's very experienced and knowledgeable!

— Brock’s ownerBark

Working with Ben was great!! He is very knowledgeable and gave us and showed us great tips on what to do with our puppy and how to move forward with our training.

— Melissa.Bark

Ben was amazing. Answered all of our questions and saw immediate results with our Cockapoo. Would highly recommend to anyone with a puppy looking for someone that gives you the tools to train your dog.

— Cockapoo’s ownerBark

I had such an excellent experience. Knowledgeable, kind, patient, and caring about all dogs. Would recommend to anybody!

— Alison.Bark

A great trainer! Super knowledgeable, super kind, and willing to work with you to get your dog where they need to be. :)

— Alison.Bark

Ben was extremely helpful and knowledgable! He shared a ton of context around why he was teaching us the skills he was, as well as tailoring them to our home/life style. We are excited to work with him in the future so our pup can live up to her full potential!!

— Cristina.Bark

What a life changer this has been! After taking in a rescue, we reached out for some help and within 3 months, we had the groundwork for an amazing puppy! If there was an ability for giving 6 stars, we would. Can not recommend more.

— AJ.Bark

Ben is amazing! Even before working with him, in the first phone call, he gave us so much insight into the issue we're having with our dog—and tangible, realistic advice on how we can make progress. Already, Ben has helped us immensely.

— Todd.Bark

Ben came to me Oct 26 2024 should me all I was doing wrong and educated me on process for nugget I have been working with nugget and Ben's technique is working I will continue for 2 weeks and have been come back more for me to learn I much appreciate ben

— Nugget’s ownerBark

Ben provided me with some helpful tools to stop my dog Charlie from pulling me when I walk him. He was understanding of my concerns with this and was respectful in teaching me new ways to go about it. Very informative and I would recommend him again. And of course Charlie liked him because he had cheese for him, haha!

— Charlie’s ownerBark

Really patient and cared Trainer!! My puppy is doing so good and keeps trying new things! Love Ben so much! Also Milo is a good helper! 🐾

— puppy’s ownerBark

Ben is amazing!! Throughout our training he is extremely responsive while also providing critical feedback to help train our dogs when he is not present. Additionally, his ability to break things down into easy steps has simplified/expedited our learning curve.

— Cris.Bark

We had a wonderful consultation with Ben which greatly helped us manage our Yorkie's behavior! He is an excellent listener and quickly analyzed our complaints to arrive at a simple lesson which we have taken to heart.

Ben taught us things about our puppy that help us understand how to deal with her. He is an excellent teacher who I recommend for behavior training!

— Yorkie’s ownerBark

Ben at Canine Concierge Training LLC is instructive, patient, knowledgeable, creative and understanding of the my dog Moosie's (a Toy Poodle) behavior and the my goals.

— Moosie’s ownerBark

Ben, from Canine Concierge Training, LLC, is extraordinary at training my 8 month old puppy the basic obedience she needs to become a mature well behaved dog.

— Sasha’s ownerBark

Finding Ben has been the next best thing to adopting Trivvy. He is helping our entire family train Trivvy with "patience, consistency, and repetition." Thank you!

— Trivvy’s ownerBark

My 8 year old Golden Retriever greatly benefited from the respectful yet effective guided training from Ben. His methods are effective, gentle and respectful to both the owner and the dog. It's challenging to train an older dog whose behaviors have been "the rule" for so many years. Ben's techniques were done with positive reinforcement which helped so much with my dog's impulse to pull me on the leash when we walked. She would also sometimes jump up on people when greeting them. Both these behaviors were addressed and corrected. I recommend Canine Concierge Training without hesitation.

— Golden Retriever’s ownerBark

I rescued a 6yr old Olde English Sheepdog that needed training and Ben not only trained her perfectly with the basic commands but trained me as well so I can be consistent and constant with her training. He is purely devoted to helping dogs and their owners achieve their goals.

— Olde English Sheepdog’s ownerBark

I am the adoring owner of a three year old chocolate Labrador Retriever. I've had the good fortune of knowing Ben as a neighbor and canine trainer. Ben introduced training techniques to me and my pup about 2 years ago beginning with standard commands and leash training. Just this morning the owner of another chocolate Lab, whom I met on a walk with my own Lab, commented on how well trained my Lab, Heath, is as compared to her 6 year old Lab. I attribute this positive experience, and the countless others I've shared with Heath, to the application of Ben's training techniques, his patience and his passion for developing healthy, safe, human-canine relationships. As an aside, Heath gives Ben 5 out of 5 Labrador emojis; he is Ben's second biggest fan. Milo, Ben's Labrador/Ridgeback is his first. 🐕🐕🐕🐕🐕

— Heath’s ownerBark

Talk it through

The first call is free and there’s no obligation.

Call 917-807-6197 Text instead

---