Terms & Conditions
SMS Terms & Conditions and Privacy Policy — Canine Concierge Training.
SMS Terms & Conditions
1. SMS Consent Communication
Phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes. SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
2. Types of SMS Communications
If you have consented to receive text messages from Canine Concierge Training, you may receive text messages related to appointment scheduling, appointment reminders, follow-up messages, dog training inquiries, training plan discussions, and customer service or account-related communication.
Example message: “Hello, this is Canine Concierge Training. This is a friendly reminder about your upcoming dog training appointment on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”
3. Message Frequency
Message frequency may vary. You may receive up to 2 SMS messages per week related to appointments, scheduling, follow-ups, or customer service communications.
4. Potential Fees for SMS Messaging
Standard message and data rates may apply depending on your mobile carrier’s pricing plan. Fees may vary for domestic or international messages.
5. Opt-In Method
You may opt in to receive SMS messages from Canine Concierge Training verbally during a conversation, by submitting an online form, by filling out a paper form, or by contacting us directly and requesting communication by text message.
6. Opt-Out Method
You can opt out at any time by replying STOP to any SMS message you receive from us. You may also contact us directly to request removal from our SMS messaging list.
7. Help
For help, reply HELP to any SMS message or contact us through our website: https://canineconciergetrainer.com. If you do not wish to receive SMS messages, you can choose not to check any SMS consent box on our forms.
8. Standard Messaging Disclosures
Message and data rates may apply. You can opt out at any time by texting STOP. For assistance, text HELP or visit https://canineconciergetrainer.com. Message frequency may vary.
Privacy Policy
Canine Concierge Training respects your privacy. This Privacy Policy explains how we collect, use, and protect information you provide to us.
Information We Collect
We may collect personal information when you contact us, submit a form, schedule training, request information, or communicate with us. This may include your name, phone number, email address, address or service location, information about your dog, training concerns or goals, appointment details, and communication preferences.
How We Use Your Information
We use your information to respond to inquiries, schedule dog training appointments, provide dog training services, send appointment reminders, follow up about training needs, communicate with you about your account or services, and improve customer service.
SMS Communications
If you provide your phone number and consent to receive SMS messages, we may use your phone number to send text messages related to scheduling, appointments, follow-ups, dog training services, or customer service. SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
How We Share Information
We do not sell your personal information. We do not share SMS opt-in information or phone numbers collected for SMS communication purposes with third parties or affiliates for marketing purposes. We may share limited information only when necessary to operate our business, comply with the law, protect our rights, or provide requested services.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure.
Your Choices
You may contact us at any time to request that we update, correct, or remove your information. You may opt out of SMS messages at any time by replying STOP.